Shipping policy
SHIPPING POLICY
At Calmora Essence, we strive to deliver your products as quickly and safely as possible. Below are the details of how we manage our shipments:
1. Processing Times All orders are processed and prepared within 24 to 48 business hours after purchase confirmation (excluding weekends and holidays). You will receive an email notification once your package has been shipped.
2. Estimated Delivery Times Delivery times depend on your geographic location. Generally, the estimated timeframes are as follows:
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Standard Shipping: 5 to 10 business days.
Please note: These timeframes are estimates and may vary due to factors beyond our control, such as shipping carrier delays or customs processing.
3. Shipping Costs Shipping costs will be calculated automatically and detailed at checkout before you finalize your purchase. We offer free shipping on purchases that exceed a minimum amount, according to current promotions on our website.
4. Order Tracking As soon as your order is handed over to the shipping carrier, we will send you an email with a tracking number so you can check the status of your delivery in real time.
5. Delivery Address It is the customer's responsibility to ensure they provide a correct and complete shipping address. Calmora Essence is not responsible for orders delivered to incorrect addresses provided by the user.
If you have any questions or need assistance with your shipment status, you can contact us at any time at fmdargueta@gmail.com.